How To Submit A Ticket From The Ibotta App

iPhone Screenshots

With Ibotta, you can earn real cash back every time you shop online or in-store. Simply check Ibotta before you shop in-store or online, travel, dine out, or make a purchase in your favorite apps, and you can get rewarded with cash back. Ibotta works with leading brands and retailers, including Best Buy, Lowe's, Safeway, eBay, and so many more, to help you save money without the hassle of traditional coupons, or promo codes.

Ibotta has credited $1 billion to savers! Join millions of users that are saving and earning cash back on every purchase. Be a part of the next billion dollars!

HOW IBOTTA WORKS:
1. Add cash back offers – Before you go shopping, find and add offers in the app for things you
want to buy.
2. Go shopping – Shop at your favorite stores, retailers, restaurants, bars, and apps
3. Redeem offers – Upload your receipt or link your loyalty card for instant cash back.
4. Get cash back – Watch your savings grow! When you're ready, Withdraw your cash earnings via PayPal or your choice of a variety of gift cards.

Ibotta is the easiest way to save money every time you shop.

EARN CASH EASILY
- Earn cash back rewards simply by uploading a photo of your receipt
- Get your money quickly and easily

SAVE ON GROCERIES, TRAVEL, RETAIL, RESTAURANTS & MORE
- Ibotta helps you earn cash back on purchases at more than 500,000 locations (and counting)
- Our partners include: Walmart, Uber, Lowe's, Kohl's, Kroger, CVS, Rite Aid, Groupon, eBay, Boxed, Best Buy, Bed Bath & Beyond, Drizly, Hotels.com, AMC, eBags, Thrive Market, Safeway, Walgreens, Costco, World Market, Petco, Whole Foods, Trader Joe's, and many more.

IBOTTA WORKS WITH YOUR FAVORITE APPS
- Start with Ibotta to easily earn cash back when you make purchases on your favorite mobile apps like Uber, Jet.com, Groupon, Boxed, and eBay.

EARN EVEN MORE CASH WITH BONUSES
- Earn extra cash when you refer friends with your referral code!
- Earn even more with extra cash bonuses on specific products or when you hit shopping milestones.
- Ditch the promo codes and old paper coupons and shop with Ibotta to earn real cash back.
- Download the Ibotta app now to start earning cash back on every purchase, and watch your savings grow!

LOVE IBOTTA?
 Your feedback is what keeps us going! Please take a moment to rate our app.
Note: Ibotta may use your location to help find stores. Continued use of your phone's GPS running in the background can dramatically decrease battery life.

What's New

Nov 25, 2021

Version 6.112.1

Routine bug-squashing, enhancing and zhooshing to improve performance and make getting cash back better, one update at a time.

Ratings and Reviews

4.8 out of 5

1.4M Ratings

It used to be good, not any more

I used to love Ibotta. Have been using it for 2.5 years now, and for a long time it was great to have really good monthly earnings. The average month I would get no less than 25 in cash back. There were months I got 40 something, 50 something and there was even a month when I earned almost 85. The more I purchased, the more offers, bonuses and cash back I would get. Ibotta seemed to reward me more and more, and included me in a beta savers program. I started getting more exclusive bonuses, but that was also when I started seeing less and less offers from the products and brands I like, making it harder to earn cash back, or to achieve the required amount of redeemed offers for certain bonuses. As a result, my monthly earnings have decreased so much in 2021, making it less and less exciting to even use the app. Most of the products I buy and used to be available in Ibotta are not available any more. In the past, I used to be able to add 6-10 offers weekly of my favorite products. Now, I hardly get one or two offers MONTHLY. I see that I'm not alone in this complaint as other users have mentioned the same in their reviews. It's disappointing. I hope Ibotta pays attention to this and make some improvements about it. If this goes on, I will most likely end up deactivating my account and no longer using the app. If they do make improvements, I will surely change my review and give it the 5 stars I would surely have given it 1 or 2 years ago.

At a time was a great app and money saver, now not so much

I've earned a lot of money using this app over the years and it has helped in tough times. Unfortunately I have only used it a handful of times in the last 6 months because it has become so inconvenient to use, as well as not having the items I've repeatedly purchased over the years available, as they once were.
You have to watch a video for 70% of what you want to unlock. This takes a lot of time especially when you go through sooo many categories of items that are on there, multiple times, and separated by a variety of the product. (Size/flavor/etc). And if you're listening to music to help pass the time, it won't continue after the ad is over.
And fat chance you'll find it available for the store you purchased it from when it's restricted to one store, the store you didn't purchase it from.
Also a major thing is that you STILL have to unlock every item. Other apps allow you to just scan your receipt and that's it. It finds the offer if there's one available. Ibotta has been around for long enough to have that technology available.
Most of the bonus offers now are just to recruit people to join but I'll be among my "teammates" in no time, non-existent because it's just become so time consuming and not much to offer after you've spent 20+ minutes just looking for items on your recipient, hoping to get cash back for, but sadly don't end up with anything!

Thank you for your review. We appreciate your feedback and have passed your message along to the appropriate team for further review. Your feedback may be incorporated into the app in the future. Thanks for supporting Ibotta as we continue to develop and refine our services.

Used to be great, now, it's a waste.

I used to love Ibotta. I would recommend it to friends all the time, even people who were asking me why I was scanning items with my phone as I shopped. Those days are gone. Offers are often not worth the effort of finding the nitpickily specific type and size of the featured product, and if you do find the right version at a store, the offer won't be valid for that store, so you're back to square one. Pay With Ibotta (PWI) used to be a great addition, but now is pointless because it doesn't work. I have tried using it several times to no avail. The app will display a message saying it can't connect with a button to "retry", just to continue showing the same error. Today, an offer appeared via a notification for Dominos Pizza using PWI. I decided to use it today, and of course, Ibotta displayed the same error message as before. Updated my app, and the same thing happened. Ibotta is unreliable, and seems to be falling seriously behind in their attempts to maintain an app that functions properly and is user friendly. They've already removed Venmo as a payout option, and continue to reduce availability and value by minimizing/eliminating rebates (especially with PWI), making it pointless to bother even attempting to use the app on a regular basis.
I'm a user who's saved $700 since I started using Ibotta in summer 2014, with 2020 being my lowest-ranking year since all their changes ruined the app for me.

Hello, thank you for providing your feedback! We sincerely apologize for the inconvenience and have passed your message along to the appropriate team for further review. Your feedback may be incorporated into the app in the future.

In the meantime, we would love to assist you with accessing the Pay with Ibotta feature. If you have submitted a ticket with our Care Team already, please provide us with your ticket number, and we would be happy to look into this further.

Thank you again for supporting Ibotta as we continue to develop and refine our service!

App Privacy

The developer, Ibotta, Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Purchases
Location
Contact Info
Identifiers
Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Sensitive Info
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Ibotta, Inc

Size

162.9 MB

Category

Shopping

Compatibility

iPhone: Requires iOS 12.0 or later.

iPod touch: Requires iOS 12.0 or later.

Age Rating

17+ Infrequent/Mild Medical/Treatment Information Frequent/Intense Alcohol, Tobacco, or Drug Use or References

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.